Free shipping in the USA

If you place a order that is over $150.00 (wholesale page not included)  choose the option for free shipping during the checkout process. If you check this option and your order is not over the $150.00 limit your order will be canceled and your payment refunded. If you order over $150.00 we will give you free shipping plus we will send you a coupon for 10% off your next order.(wholesale page not included) This coupon offer is  also available for orders outside of the USA.

Paying by Credit Card

We now are accepting Credit Cards for orders in the USA. We can not accept credit cards from overseas unless you go through Paypal.  Just click the link in the shopping cart to pay by credit card.  Please let us know if you have any problems paying by credit card. We will continue to accept Paypal also.

Paying by Paypal

We accept Paypal. Click the Paypal link at the end of the ordering process to pay this way. If you pay with Paypal your order will be shipped to the address listed on your Paypal account. Many folks have moved since they first set up their paypal account, and have forgotten to update their address information. When we print our shipping labels, the program will automatically use the verified address listed on PayPal, so please make sure your Paypal address is correct before you pay this way.

Shipping

Inside the USA

Shipping is calculated at the end of the checkout process. We ship by US Postal Mail. 1-13 ounces is shipped first class, 14 ounces and up is shipped by parcel post unless you request Priority mail. We try to keep the shipping as close to the actual cost as possible, however from time to time the website will over charge. This over charge will be refunded to you.

Please Note: We offer insurance on all domestic orders. If you choose NOT to purchase the insurance, we can not be held responsible for lost, stolen or mis-directed packages.

International shipping:

Shipping to international countries is calculated at the end of the checkout  process. We ship by US Postal Service  Priority insured.    Priority takes between 4 and 10 days.  For more information go to www.USPS.com   Our site is very bad with over charging for over seas shipping. The usual over charge is about double what the real shipping charge is.  If you over pay during check out we will refund the difference.

Please note: We are not responsible for either customs fees nor the amount of time your package may be in customs. We will not mis-represent the value of your package nor mark it as a "gift". To do so would be illegal, we could lose our home and business so I'm afraid there can be no exceptions to this rule....please do not ask!

Back Orders

If an item is out of stock we will ship what is in stock and back order the remaining items. Once in stock we will ship the remaining items. If you want the out of stock items cancelled please email  hlizzieb1@aol.com  and let me know. If an item is discontinued and we are unable to restock it we will refund your money on that item.

Brass

We make all of our regular brass cuffs ourselves using 20 gauge, .032" Brass. This is an excellent quality brass, nice and sturdy with just the right amount of "spring" to it. It also has a nice shine to it, although that doesn't matter much after you cover it with your artwork, lol! If you order any of our fancy cuffs or collars however, please note that its' appearance may vary from shipment to shipment; It may be bright and shiny or duller and darker. We have no control over this; we get these from a manufacturer and that is the way that they come. If you want your brass to be shinier, you can use a brass polish or a dish scrubber on it. Please keep in mind however, that none of our cuffs are meant to be worn as is, they are sold as blanks to be covered with other items.

Brass prices are similar to gold and silver prices. They may go up or they may go down. Our prices will change as the brass market changes.

Aluminum

We cut all our aluminum on site using 20 guage or .032 aluminum. They are wonderfully light in comparison to brass cuffs, are strong, sturdy and have good "spring" to them. I prefer using the aluminum cuffs for my own work, mainly due to the weight factor as I tend to use a lot of heavy cabochons on my pieces....love them rocks, LOL! If you are used to using brass cuffs and feel uncertain about the aluminum cuffs, you can always order just one or two to try out.....you just might be surprised by the quality and how well they will work for your project!

Custom sizes are available for a small custom cut fee; please note that custom orders can usually go out in a day or two but may take up to 1 week to ship. If you need 'em quick, please email me at cindy@beadwork-supplies.com or hlizzieb1@aol.com to inquire about lead time. I will do my best to accomodate you, but I might just be swamped already accomodating someone else, lol!

The aluminum we use is not anodized. We sell aluminum cuffs that are meant to be covered or finished in some way before being worn.

Leather & Stiff Stuff

Leather is dyed at the manufacturer and may not always be the exact same color every time. If you order a square foot of leather be aware that the size may not be 12x12; it might be 6x18 or any other dimension, however it will always be one square foot or larger. Same applies to the 3x7 pieces. If you order 2 or more pieces of the same color we may ship 1 larger piece, allowing you to cut it any way you like. If you need the leather to be a certain size, please feel free to e-mail us; we will do our best to accomodate any request! If you would like leather by the full hide (average 10-12 square foot) please email me for a quote.

The Stiff Stuff is dyed by us and the colors may be slightly different from dye batch to dye batch, although we do our best to provide as consistant a product as possible.

Paying by Check

If you would like to pay by check or money order please follow the checkout procedures until the point where you see at the top of the page that  states "If paying by check please print this page and send along with your payment."  Print the page, and then Email me at hlizzieb1@aol.com so that I may pull the items you requested. We carry many one of a kind items and if you don't email me the item may be sold before your check arrives. Then mail your payment along with the page you printed to:

Cindy Henry

906 Avenue B

Council Bluffs IA

51503

We only accept checks drawn on US banks.

We hold your order for 2 bussiness days when paying by check to allow your check to clear.

Ordering by Phone

We are happy to take phone orders. Please have the item name and code number of all items you are ordering ready when you call. You will also need your email address ready for us. When you order by phone, we will not immediatly have a total for you. After we have figured up the total we will send you a paypal invoice requesting that you pay for your order. Or if you are comfortable giving us your credit card information, you may pay by Credit Card. Please be assured that we do not keep your credit card information; as soon as the transaction is complete, all relevant credit card information is promptly shredded. If you pay with a credit card, we will send you an e-mail confirming your order and giving you the total amount that your card was charged. Once you have paid, your order will be shipped.

                                        Hours for phone orders:

                                                  9AM-9PM Monday-Friday

We  do our best to be available to take phone orders or answer questions as much as possible, at least 5 days a week (but if you really need me, go ahead and call on the weekend, I won't bite ya)....but we may be busy cutting metal, making lampwork beads, talking with others that have called or just away picking the kiddo up from school....Please leave a message and we will get back to you asap.

                                 Times are Central Standard Time.

           See the clock at the bottom of the page for our time.

 Place your order by calling : 712-256-3207

Ordering by Email

 Just follow the directions in the shopping cart to order by Email. We do not recommend ordering by email due to the fact that you must send your credit card information in the email. (which is always a risky thing to do!)

Iowa

Wholesale Requests

We do our very best to keep our prices as low as possible. Because of our extremely low mark-up, we cannot offer wholesale pricing on most of our products. We do offer wholesale of our aluminum cuff blanks for orders of 4 gross (576 pieces) or more. Click on the "Wholesale" page tab to check the prices and/or order. If you are needing a very large number of cuffs, (like over 1000) we may be able to discount further; email us at cindy@beadwork-supplies.com or hlizzieb1@aol.com or Call 712-256-3207 with your requirements and we will see what we can do for you. :)

What is "Vintage"

What do we mean when we sell a item as "vintage"?

We sell several items as "vintage" they may be one of a kind item or they may be mass produced.

Simply put it only means that we have bought the item as other than new. We don't know who made it or when it was made. This mostly applies to Cameo's and cabochons. It might be 10..20..30 years old or it might have been made last month. We may have bought the item at auction, from a wholesaler or off the street corner out of the trunk of a car. (Just kidding; we don't really buy things from car trunks, promise!) If we have any idea about who made it or where it was made we will let you know.